CORUNNA — The former supervisor of the Durand Post Office has been promoted to postmaster of the Corunna Post Office, and she’s pleased about the change.
“I am so excited to serve the community more,” Postmaster Toni Hardy, 38, of Shiawassee Township said Monday. “I’m happy. I’m so blessed.”
Hardy has worked for the U.S. Postal Service since 2005, starting out as a mail carrier in the north end of Flint for five years before transferring to Durand.
Now, she’s working in Corunna, where two of her children still attend school.
“Toni is a perfect fit for here,” said Susie Burkhardt, clerk at the Corunna post office. “She’s awesome with customers, she’s got a good personality and she’s smart — she researches a lot of things and finds out answers to questions. For Toni, it’s all about the customers.”
Hardy said she’s equally happy to be working with Burkhardt, who is her only employee. For several years, Corunna carriers have worked out of the Owosso Post Office, due to space limitations in Corunna.
“Susie is a ray of sunshine,” Hardy said. “Her positive attitude and drive to serve the postal service is phenomenal. The community loves her. I couldn’t do this job without her — we work as a team.”
No doubt because of her pleasant, helpful personality, in addition to regular postmaster duties Hardy serves as the customer complaint liaison for more than 100 post offices in Michigan.
“If offices need help communicating with a customer, I will reach out and help them,” she said.
Hardy grew up in the Flint area, graduating from Swartz Creek High School. After school, she took the postal exam but the postal service was in a five-year hiring freeze.
Five years later, the postal service sent her an application and Hardy was hired. She quit her job as a phlebotomist, drawing blood, at Genesys Regional Medical Center in Genesee County.
After the Durand post office expanded to include Vernon and Bancroft, a supervisory position was created. Hardy was awarded the job and worked it for three years.
“I was happy,” she said. “I had carried for five years, and I knew a lot of people in Durand. I had also learned ‘active supervision’ — that’s how you grow in the postal service. They give you many opportunities if you’re willing to grow and be successful.”
Then former Corunna Postmaster Cheryl Gulick retired, opening up the top spot in Corunna. Hardy took over in mid-February. She said it’s nice working a bit closer to home and to her and husband James’ son Tyler, 16, and daughter Mayleigh, 9, attend school.
Daughter Brianna, 19, graduated from Corunna High School and attends Ferris State University. She has also enlisted in the Army National Guard, joining many other family members who have served in the military.
“I am very happy with all of the surrounding communities, and love that this whole area is so supportive of veterans. It’s awesome,” Hardy said.
When she’s not at the post office, Hardy said she enjoys going up north, fishing, spending time with her children and being active at her church.
From 9 a.m. to 12:30 p.m. May 10, the Corunna post office is hosting “Business Connect/Meet the Postmaster.” The event will give the public an opportunity to meet Hardy and learn about post office services, with an emphasis on services that aid businesses. Light refreshments will be served.
“I look forward to meeting more people and building new relationships,” Hardy said.